Frequently Asked Questions

We have been building websites for a few years now, and in that time have gained a great deal of knowledge and experience. We have also answered a lot of questions during that time. We created this FAQ page to list some of the more common things that come up.

I'm new to this whole website thing, how does it work?
You say you want a website, we make you a website...simple as that. Of course, if you'd like a bit more detail, checkout our Process page.
How much does a website cost?
There are so many factors to consider when planning a website, it makes it almost impossible to give an accurate answer to this question without more details. Our website projects generally start in the $3,000 range for basic business sites and range upward depending on your specific needs.
How long does it take to design and build a website?
Similar to cost, it's hard to say how long it takes to make a website, as it depends on the size and complexity of the site, along with the content that you have ready or any additional work that needs to be factored in. A basic website typically takes around 4 weeks from beginning to end.
Do I need my own domain name and web hosting?
Yes, you to. However, we can help you get this setup if you don't currently have them. We sell domain names and offer hosting ourselves, or we can point you to some other reputable hosting providers if you'd prefer and help you get them setup.
Will my website work on mobile devices?
It most definitely will. All of our websites are designed to be 100% responsive and will work on all devices and all modern web browsers.
Can you help me with a completely new site?
Making masterpieces from the ground up is our specialty. We pride ourselves in not only creating beautiful websites but also establishing your Digital Brand. So we certainly can!
Can you help me with updating an existing site?
Whether your site just needs a little bit of a lift, or a complete overhaul; we can help.
Do you do ecommerce/Online Store websites?
We sure do!
What is a Content Management System?
A Content Management System is a tool that allows you to maintain the pages of your website yourself, without the need for any technical skills. A CMS allows you to edit and add pages, images, products or blog entries to your website. No additional software is required – all you need is a web browser and an internet connection.
Do you provide training?
We provide training via multiple methods. All new sites come with an in-person (or via Skype/etc) training session, and we also provide some video tutorials within your websites admin areas as well. We do offering additional training if you would like to learn any specific areas more in-depth as well.
Can you help me with Social Media and Email Marketing?
We would love to help you with this. Most website packages don't come with this included as standard, but it is something we can add in, or provide as a stand-alone service.
What is Search Engine Optimization (SEO)?
Search Engine Optimization is all about getting your website higher up in the search results on search engines such as Google. The higher up the results you are the more traffic (and customers) you’re likely to get.

There are many aspects that go into achieving good SEO, and one of the most important is the copy (words) on your website. Focus on well written, keyword rich and appropriate content is the key. We do offer SEO optimization as a service if that is something you would like some assistance with.
Do you write the content for my site?
We don't generally include this in our standard services, however we do have a copywriter that specializes in content creation, so it is something we can certainly provide if needed. Fees start at about $500 per page, and can vary depending on the complexity and amount of content. All of our content creation comes with highly optimized SEO and keyword focus. We can also source or create any image and video content you may need.
Can you design my logo?
We pride ourselves in creating a complete Digital Brand, so logo's are something we specialize in. We can create a logo from scratch, as well as recommend/implement changes to your current logo.
What is a domain name?
A domain name is your home on the internet. This would generally be something like yourcompany.com. Though .com isn't the only choice these days.
What is web hosting?
Web hosting is a service that allows your website to be viewed on the Internet. It’s basically a computer housed in a data center that runs your website and email.
Do I need an Ongoing Care Plan?
In our opinion...yes you do. It's not a requirement, but having someone behind the scenes taking care of the details behind keeping your site online and safe is generally something most people really appreciate. We can manage caring for your site, while you run your business. You can find more information on our Ongoing Care Plan page.
What are Analytics?
Analytics are the numbers behind your website. They tell you how many people are viewing your website, where they are viewing from, what they are viewing, how long they were on the site, and many, many more details.
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